RMA System

If you have any products to return to us, please complete the online form below and our returns department will be in contact shortly.

If you would prefer, you can also download the returns from and fax it to us with the details completed.

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Your Details

Company Name:

Phone:

Contact Name:

Email:

Products to Return

Product 1 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 2 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 3 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 4 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 5 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 6 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 7 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 8 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

Product 9 Description:

For example a 2TB Seagate SAS Hard Drive.

Date of Purchase:

Where possible.

System Serial Number:

If the component is from a built Broadberry solution you must supply the Broadberry serial number of the machine.

Component Serial Number:

Once the component is removed, please provide the manufacturers serial number located on it.

Invoice Number:

Where possible.

Fault Description:

A brief description of the fault wherever possible will assist us in diagnosing the possible cause of any issue.

You agree to return all defective products suitably packaged

You agree that an invoice can and will be raised against defective product unreturned within 30 days

You accept responsibility for items lost and/or damaged in carriage when returning them to us

Please complete all Required Fields

German / English:	+49 89 1208 5600
French / English:	+33 1 72 81 06 78

Returning Products

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